We exist to manage for you your communications and leave you to focus on your core activities. The process begins from content generation to packaging and dissemination of messages. This is informed by research on your existing and potential commutation needs as well as your target audience, followed by the development and implementation of a communications plan targeting organizational goals.

Internal communications management

This involves generating and packinging information, determining the audience and sharing this information within the organization at varying levels through various means including emails, training, internal documentation and memos.

External communications management

This involves determining the audience (which may be an individual or a group), generating, tailoring and packinging information before considering the fastest, most convincing and suitable way to reach that audience. To achieve this, we use various media channels to communicate customized messages or to carry out activities such as implementing diverse adverts and campaigns with an aim of achieving goals such as informing, facilitating cooperation or presenting a positive image.

Using an “open communication” model, we identify the easiest way for the audience to give feedback which we use to continuously improve the process while adhering to the five W’s (What, Who, When, Where and Why) of communication management:

“What” – What has happened with this project or activity? What has been done to complete it, what processes were involved, what methods and what were the results and impact?

“Who” ­– Who is working on the project, who will benefit from it and who has funded it?

“What” ­– What has happened with this project or activity? What has been done to complete it, what processes were involved, what methods and what were the results and impact?

“Where” – Where is the project taking place, at which organisation/s and geographical location?

“When”  – When has the project been implemented, when did the project start and when did it finish?

“Why” –  Why was the project implemented? Why was there a need for it?